Right now they’re picking up habits from whoever they’re assigned to. Some of those habits are wrong. None of them are yours.
Most companies think they have a training process. What they actually have is whoever shows up first taking a new hire under their wing. That crew teaches what they know. Which includes everything they do right, and everything they’ve always done wrong.
The new hire doesn’t know the difference. They just learn the job as it was shown to them. And they bring those habits into every build they touch from that point forward.
Multiply that across every new hire you’ve brought on in the last three years. That’s your build quality right now.
The other problem is there’s no consistent starting point. Two new hires that joined six months apart learned two different versions of the job. Put them on the same crew and you get two different interpretations of what “built right” means. Same prints. Different results. And no one can explain why.
This is fixable. But not by handing new hires a manual or running them through a safety orientation. It gets fixed by making sure every person who touches your network starts from the same foundation before they ever hit the field.
Before they’re assigned to a crew, before they’re handed tools, before they pick up anyone’s habits, they go through the training. The same 1-Day or 2-Day program your existing crews have taken.
Not tasks. Not steps to memorize. They learn what their decisions do to the network over time. How loss gets created. Why transitions fail. What a passing test doesn’t tell you. The thinking behind the work.
Now when they watch an experienced crew work, they can evaluate what they’re seeing. They know what good looks like. They know what questions to ask. They’re not just absorbing habits. They’re building judgment.
Every new hire who comes through gets the same starting point. Whether it’s one person or twenty, whether they join in January or August, they all start from the same foundation. That’s how you build consistency at scale.
New hire training uses the same 1-Day or 2-Day content as crew training. The difference is timing and purpose: this runs before they hit the field, not after problems start showing up.
How the full network works from CO to ONT. Underground, aerial, transitions, splicing, modern builds, drop construction, and testing reality. Everything a new hire needs to understand the job before they start doing it.
Day one covers how the network works and fails. Day two covers the equipment and methods that build it. HDD, trenching, blowing, pulling, aerial methods, splicing equipment, and testing tools, all through a decisions lens.
The same training delivered remotely. Run it before a new hire’s first week on site. Works for distributed operations or companies hiring across multiple regions at the same time.
Delivered directly to your location. Run it when you bring on a new cohort, or schedule it as a recurring onboarding session as you grow. Keeps the standard consistent no matter how fast you’re hiring.
Tell us how you’re currently onboarding and we’ll talk through what a better starting point looks like for your operation.